Articles
You can login to your dashboard and activate your account with following steps: 1-After...
How can I "clear cache" in my KODI?Under "programs" select the "maintenance" by which you can see the "clear cache" option....
How can I change the portal address in the STB?Turn of the box and remove its power line, then unplug the cable between the box and the...
How can I fix the out of order Adds-on?If the add-on receives streams from only a single source (M4U, 123Movies, etc.), it would be...
How can I reset my KODI?If the KODI is open, exit out of it.Go to your Android Settings. To do so, you may need to access...
How can I set Date and Time on my MAG device?On your remote control, press OK to get the channel list appears.Press exit on the remote (it...
How can I solve the buffering problem on my KODI?Although there is no specific way to fix buffering on the KODI, there are some mandatory items by...
How can I update my MAG device?Sometimes the best way to fix an issue is to update the MAG box to the latest version of the...
How can I upgrade from XBMC to KODI?To install the KODI add-on at Add-on manager follow the instructions:In Setting, click...
How can I use the Genesis downloading feature?In order to download a file in your Genesis, you can select any movie or TV shows, press Menu...
How to Factory Reset KODI?Step 1: Open Kodi and navigate to SYSTEM > File Manager > Add Source > None Step 2:...
I tried to Install IPTV on my MAG box, but it does not work. How can I make it working?First of all, you need to make sure the MAG device is connected to the Internet and the correct...
When I launched KODI, my Genesis add-on does not update automatically. What should I do?By default, when you launch the KODI, Genesis should be updated automatically. Linger on Genesis,...
Why I see Page Loading Error?This error usually happens as a result of the lack of Internet connection to the STB. Firstly,...
Why can't I access the inner portal or server menu?It could be possible that the dealer who has sold the MAG box to you, restricted the device only...
Why do I keep getting "script error" in my KODI?Script error appears on your screen whenever your device does not connect to the Internet or your...
Why does the loading bar stick on the TV Screen?Sometimes when the users try to switch a loading message appears on the screen. This issue can be...
Why my Genesis submenu and or widgets does not work anymore?Since Genesis 5 was completely written from scratch, it’s menus and points are thoroughly...
Why my KODI keeps shutting down, freezing or crashing?The major reasons underlie the malfunctions of KODI :To tackle such issues, find the user-data...
Why the submenu shortcuts stopped working after upgrading to Genesis5?Genesis5 has written in a monolithic way thus any modifications lead to setting changes by which...
Why there exist a long delay before I get the window to select a stream in KODI Genesis?This delay happens when Genesis pulls different sources from all the various hosts that have been...
{FIX} BLOCKED FOR COPYRIGHT REASONS WARNINGInfomir the manufacturer of MAGs is complying with requests by copyright owners to block URLs of...
